Frequently asked questions

• Nothing works! What can I do?

  • Don’t Panic! Try to determine where the problem lies and find the solution in this documentation.

• Where do I find the list of known (possible) issues?

  • Here: Known issues

• The historgrams for my station don’t look correct, how can I adjust the station settings to fix this?

  • Read here about calibrating the detectors

• I tried that, I didn’t find a similar problem! What do I do now?

  • Please contact your cluster coordinator for further assitance. They may be aware of such problems the corresponding solutions to the problem, and if they are not, they will consult us.

• Where can I find the documentation for a certain part of the software or hardware?

  • On this page there is an overview of all our documentation pages: HiSPARC docs